Shipping Policy

Last Updated: September 17, 2026

Thank you for shopping with us. We are committed to providing reliable and timely shipping services for all orders.

Order Processing

Orders are usually processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or major holidays. During promotional periods, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Time

After your order has been processed and shipped, delivery usually takes approximately 8–13 business days, depending on the destination and shipping carrier.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, customs clearance, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your shipping address, order size, and available shipping method.

Any free shipping promotions will be clearly indicated on the product page or at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow 24–72 hours for tracking information to become available or update after the package has been handed to the carrier.

Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

If you need to change your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee that address changes can be made after an order has entered the shipping process.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Delivery Delays

While we work with our shipping partners to provide reliable delivery, we are not responsible for delays caused by:

• Severe weather

• Natural disasters

• Carrier delays

• Customs clearance

• Incorrect or incomplete shipping information

• Holidays or peak shopping periods

• Other circumstances beyond our reasonable control

If your tracking information has not updated for an extended period, please contact our customer service team and we will assist you.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant photos or delivery information.

We will work with the shipping carrier to investigate the issue and provide appropriate assistance.

International Orders

For international orders, customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by the destination country.

These fees are not included in the product price or shipping charge unless otherwise stated at checkout.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer service team through the contact information provided on our website.

We appreciate your business and thank you for choosing us.